Contact Us
We are always happy to hear from you. Whether you have questions about our products, your order, shipping, or anything else, the Elenari™ support team is here to help.
Customer Support
At Elenari™, we value every customer and are committed to providing a smooth and reliable shopping experience. Our support team will assist you with any questions or concerns regarding our products and services.
Get In Touch
Brand:
Elenari™
Company Name:
Shenzhen Lihongtongda E-Commerce Co., Ltd.
Owner:
Lu Kui
Email:
service@elvenari.com
Phone:
+86 15860909350
Business Address:
Unit 4D38N, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen
Customer Service Hours
Our customer support team is available during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Order Support
When contacting us regarding an order, please include your order number and the email address used during checkout. This helps us locate your order quickly and provide a more efficient response.
Response Time
We aim to respond to all customer inquiries as soon as possible. Most requests are answered within 1–2 business days.
Thank you for choosing Elenari™. We appreciate your trust and look forward to assisting you.